User Generated Content Policy - Effective Date: 1st January 2025

Our User-Generated Content Policy outlines the guidelines and rules for submitting business listings, reviews, and other content on British Equestrian Businesses.

Introduction

At British Equestrian Businesses, we value user contributions that help create an informative and trustworthy directory for the equestrian community. Our platform allows users to submit business listings, reviews, and other content that enhances the experience for all visitors. To maintain a high-quality and reliable resource, we have established this User-Generated Content (UGC) Policy to outline acceptable content standards and enforcement actions.

By submitting content to British Equestrian Businesses, you agree to comply with this policy. We reserve the right to remove content that violates these guidelines and take appropriate action against repeat offenders.

1. General Principles

  • User-generated content, including business listings, reviews, photos, videos, and comments, should be honest, relevant, and appropriate.
  • Content should enhance the user experience and provide valuable, real-world insights into businesses and services listed on our platform.
  • All contributions must comply with our Terms of Service, this policy, and applicable UK laws.

2. Acceptable Business Listings

  • Business listings must be accurate, up to date, and represent a real, active business operating within the equestrian industry.
  • Listings should provide genuine business information, including contact details, website, and services offered.
  • Businesses must own or have permission to claim and manage a listing.
  • Misleading, false, or spammy business listings are strictly prohibited.

3. Review & Rating Guidelines

  • Reviews should be genuine and based on real experiences with the business.
  • Users should not submit false, defamatory, or misleading reviews.
  • Reviews containing hate speech, abusive language, personal attacks, or spam will be removed.
  • Reviewers must not have a conflict of interest, such as writing a review for their own business or posting fake negative reviews about competitors.
  • British Equestrian Businesses reserves the right to remove reviews that do not meet these standards.

4. Prohibited Content

The following types of content are not allowed on British Equestrian Businesses:

  • Fake or Misleading Information: Any false claims, misrepresentations, or deceptive content.
  • Spam & Promotional Content: Unsolicited advertising, repetitive self-promotion, or irrelevant links.
  • Hate Speech & Harassment: Any content that is discriminatory, defamatory, or incites violence or harm.
  • Personal Information Sharing: Sharing private or confidential details (e.g., phone numbers, addresses) without consent.
  • Malicious Content: Submissions containing malware, phishing attempts, or links to harmful sites.
  • Inappropriate Media: Photos, videos, or content that contain explicit, violent, or offensive material.

5. Moderation & Enforcement

  • We use a combination of automated tools and manual moderation to detect policy violations.
  • If content is found to violate our policy, it may be removed without notice.
  • Repeat offenders may face suspension or permanent restriction from submitting content.
  • Businesses or individuals engaging in fraudulent activity may have their accounts suspended or removed from the platform.

6. Reporting Violations

If you come across content that violates this policy, please report it using the report feature on the listing page or contact our support team.

7. Policy Updates

We may update this User-Generated Content Policy from time to time to ensure it remains relevant and effective. We encourage users to check back periodically for any changes.

By contributing content to British Equestrian Businesses, you agree to adhere to these guidelines and help us maintain a trusted and valuable equestrian directory.

Thank you for being part of our community!

Copyright © 2025 | British Equestrian Businesses. All rights reserved.